How can we help?
Before contacting support, run the Diagnostics page inside SmartTranslate AI.
Email support
Please include your WordPress version, SmartTranslate AI version, WPML version, source and target languages and the exact error message.
Never send your OpenAI API key.
Third-party services
WPML and OpenAI are independent third-party services. SmartTranslate AI support cannot manage or renew those accounts.
